— interactive script to provide Digium[tm]'s support
autosupport [OPTION] [prefix]
is a script that is normally run by a user contacting
Digium's Technical Support to automate gathering support information. It will
probe the system for some run-time and system information, and generate a
backup of Asterisk related configuration. An optional parameter for a prefix
may be specified which is typically used to specify a Digium Technical Support
The script requires root privileges to run, and writes all output in the home
directory of the user running the script. For the purposes of this document,
this will be referred to as /root/ henceforth.
The system information is written to /root/digiuminfo.txt and the backup of
configuration (and the system information file) are written to a tarball in
/root/ with a base name of digium-info. A Date Stamp will be appended, and if
specified the optional parameter will be a prefix. The tarball at least is
expected to be attached to a support ticket with Digium.
- Used to prefix the file names. Typically a Digium Technical
Support Ticket ID
- -n, --non-interactive
- Run without requiring user input
- -h, --help
- Show help about options
autosupport was written by John Bigelow <email@example.com> in
conjunction with Charles Moye and Trey Blancher. This manual page was written
by Tzafrir Cohen <firstname.lastname@example.org> and updated by Charles Moye.
Permission is granted to copy, distribute and/or modify this document under
the terms of the GNU General Public License, Version 2 any later version
published by the Free Software Foundation.
On Debian systems, the complete text of the GNU General Public License can be
found in /usr/share/common-licenses/GPL-2.